Privacy Policy

Effective Date: August 1, 2026

Welcome to Casino Hamilton. We value your privacy and are committed to protecting your personal information in accordance with New Zealand privacy laws, including the Privacy Act 2020. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Personal Identification Information: Name, date of birth, address, email address, phone number, and other contact details.
Account Information: Username, password, transaction history, and account preferences.
Payment Information: Credit/debit card details, bank account information, and other payment data.
Technical Data: IP address, browser type, device information, operating system, and browsing behavior on our site.
Communication Data: Correspondence between you and Casino Hamilton, including customer support inquiries.

2. How We Collect Your Information

Your information is collected through:

Registration and account creation forms.
Use of our website and mobile applications.
Customer support interactions.
Payment processing.
Cookies and similar tracking technologies.

3. Use of Your Information

We use your information to:

Provide, operate, and maintain our services.
Verify your identity and comply with legal and regulatory requirements.
Process transactions and payments.
Communicate with you regarding your account, promotions, and updates.
Improve our website, services, and customer experience.
Prevent fraud and ensure security.

4. Disclosure of Your Information

We do not sell your personal data. We may share your information with:

Service providers and partners who assist in operating our business (e.g., payment processors, IT services).
Regulatory authorities and law enforcement as required by law.
Affiliated companies within the Casino Hamilton group.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and serve relevant advertisements. You can manage cookie preferences through your browser settings.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

7. Your Rights

Under the Privacy Act 2020, you have the right to:

Access and request a copy of your personal information.
Request correction of inaccurate or incomplete information.
Withdraw consent where applicable.
Complain to the Privacy Commissioner if you believe your privacy rights have been breached.

8. Retention of Data

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside New Zealand. We ensure that such transfers comply with applicable privacy laws and that your data remains protected.

10. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +64 9 123 4567
Address: 123 Hamilton Street, Hamilton, New Zealand

For more information on privacy rights in New Zealand, you may also visit the Office of the Privacy Commissioner.